Wellbeing disclaimer

Last updated: October 7, 2026

Please read this before you buy or use Relay.

Relay is a wellbeing product

Relay is a wristband and app that follow heart rate, sleep and activity and share a simple summary with the people the wearer chooses. It is designed to help families stay connected. It is not a medical device. It does not diagnose, treat, cure, monitor or prevent any disease or condition, and it is not a substitute for medical advice, diagnosis or treatment.

Not an emergency service

Relay is not an emergency service and does not call for help. It does not guarantee that any health event, fall or emergency will be detected. In an emergency, call 911 or your local emergency number. Never delay seeking medical help because of what Relay shows, or doesn't show.

Alerts are prompts to check in

An alert is a prompt for a family member to check in. It is not a diagnosis and not a warning that something is wrong. Alerts can be delayed, or not arrive, because of phones, networks and services outside our control. A reading being "in her usual range" does not mean someone is well.

Readings may not be exact

Readings from a wearable can be affected by fit, movement, skin, temperature and other factors, and may not be accurate. Talk to a doctor or other qualified professional about any health concern, and before changing medication, activity or care because of anything Relay shows.

Individual experiences

Testimonials and reviews on our site come from members of our California pilot group. They reflect individual experiences and are not a promise that you will have the same.

See also our Terms of Service and Privacy Policy. Questions: support@relayband.co.